Refund policy

 

REFUND POLICY

DUMM Refund & Replacement Policy

At DUMM, we take pride in delivering high-quality T-shirts. To ensure clarity and fairness, please review our refund and replacement policy below:

  1. No Refund Policy: We do not offer refunds for any purchased products. All sales are final.
  2. Replacement Policy: We will replace your product only in the following cases:
    • Damaged Product – If the product you receive is damaged upon delivery.
    • Wrong Product – If you receive a different design, size, or color than what you ordered.

To request a replacement, please follow these steps:

  1. Contact us within 48 hours of receiving the product.
  2. Provide clear photos of the product and packaging as proof.

  3. Our team will review your request and arrange a replacement if eligible.

  4. Conditions for Replacement:

    • The product must be unused and in its original condition.
    • The request must be raised within 48 hours of delivery.
    • Replacement will be processed after verification by our team.

We appreciate your understanding and support! #DUMM